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Connecting Jira to Axiamatic

This document helps you link your teams' Jira account with Axiamatic so that findings and issues can be detected from the ticket data

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Written by Axiamatic
Updated over 3 weeks ago

Connecting third-party applications enables Axiamatic to derive insights from project and issue data. Here is a step-by-step guide that you can follow to connect Jira to Axiamatic, including the permissions you need to grant and their meanings.

Prerequisites: Create a PAT

Steps to create a PAT:

  1. Access your Atlassian profile:

    1. In Jira or Confluence, select your profile picture (avatar) in the top-right corner of the screen.

    2. Choose "Settings" from the dropdown menu, depending on the product.

  2. Navigate to Security > API tokens:

    1. Within your settings, locate and select "Security" in the top menu.

    2. Click on Create and manage API tokens under the API token section

  3. Generate a new token:

    1. Click on the "Create api token" option.

    2. NOTE: Click on Create API token and not Create API token with scopes

    3. Provide a meaningful name for your token, indicating its purpose (e.g., "Jira API script," "Confluence integration").

  4. Set an expiry date:

    1. You can choose a specific expiry date for the token or, if permitted by your workspace admin, select "No expiry."

  5. Create and copy the token:

    1. Click the "Create" button.

    2. The generated PAT will be displayed on the screen. Copy this token immediately and store it securely. It will only be displayed once and cannot be retrieved later.


Step 1: Navigate to Integrations

  1. Log into your Axiamatic account

  2. From the main navigation menu, click Settings, click on Integrations

Step 2: Connect to Jira

  1. Locate the Project Management section on the Integrations page

  2. Find the Jira integration card

  3. Click the Connect button

A pop-up will appear requesting your Jira account details

Step 3: Fill the details and click “connect”

ClientId → for “https://[clientID].atlassian.net/browse/...” clientID is [clientID]

Email → email of the user for which PAT is generated

PAT → PAT generated as a prerequisite step

Integration complete! Your Jira account is now connected and ready to use with Axiamatic. You can also see that the status on the card has been updated.

To disconnect an integration, click on the Disconnect button on the card.

After successfully connecting Jira to Axiamatic, you need to link a specific project to begin analyzing your data.

Step 4: Navigate to Channels Settings

  1. In the main navigation, locate the profile menu in the bottom left corner

  2. Click on Org Settings

  3. Select the Channels tab

Step 5: Access Jira Project Selection

  1. Find the Jira tile in the Channels view

  2. Click the Select Project button

  3. A project selection dialog will open

Step 6: Choose Your Project

  1. Select from the dropdown: Find your desired project in the project dropdown list

  2. If projects are missing: click the Refresh button to reload the complete project list

  3. Select your project: Choose the project you want to connect from the dropdown

Step 7: Save Configuration

  1. After selecting your project, click Save to confirm the connection

  2. The dialog will close and return you to the Channels view

Project linking complete! Your selected Jira project name will now be displayed on the Jira tile, confirming the successful connection.

You can now begin using Jira project data for analysis and insights within Axiamatic.


How Axiamatic Uses Your Jira Data

What Axiamatic accesses:

Project and Issue Data

  • Reads project information and issue details

  • Searches for issues based on your queries

  • Views attachments and work logs associated with issues

User Information

  • Accesses user profiles visible to your account

  • Views usernames, email addresses, and profile avatars

  • Limited to information you already have permission to see in Jira


For pricing information, demo requests, or assistance, contact us at [email protected]

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