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Connecting Jira to Axiamatic

This document helps you link your teams' Jira account with Axiamatic so that findings and issues can be detected from the ticket data

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Written by Axiamatic
Updated today

Connecting third-party applications enables Axiamatic to derive insights from project and issue data. Here is a step-by-step guide that you can follow to connect Jira to Axiamatic, including the permissions you need to grant and their meanings.

Prerequisites

Required permissions: You must have either Enterprise Admin or Integrations Admin permissions in Axiamatic to access the Integrations page.

Step 1: Navigate to Integrations

  1. Log into your Axiamatic account

  2. From the main navigation menu, click Settings, click on Integrations

Step 2: Connect to Jira

  1. Locate the Project Management section on the Integrations page

  2. Find the Jira integration card

  3. Click the Connect button

You will now see a pop-up confirming the action. Click on Next when prompted

Step 3: Login to Jira

After clicking Connect, a new window will open displaying the Atlassian login screen

Note: This login window is provided by Atlassian to securely connect your accounts. Your credentials are not stored by Axiamatic.

Step 4: Authorize Axiamatic Access

  1. Review the permissions that Axiamatic is requesting from your Jira account

    • Read-only access - Axiamatic will only view your Jira data, not modify it

  2. Click Accept or Authorize to grant the necessary permissions

Once you click on Accept, you will be redirected to the Axiamatic application.

Integration complete! Your Jira account is now connected and ready to use with Axiamatic. You can also see that the status on the card has been updated.

To disconnect an integration, simply click on the Disconnect button on the card.

How Axiamatic Uses Your Jira Data

Read-only access only - Axiamatic cannot modify, delete, or create any data in your Jira account.

What Axiamatic accesses:

Project and Issue Data

  • Reads project information and issue details

  • Searches for issues based on your queries

  • Views attachments and work logs associated with issues

User Information

  • Accesses user profiles visible to your account

  • Views usernames, email addresses, and profile avatars

  • Limited to information you already have permission to see in Jira

For pricing information, demo requests, or assistance, contact us at [email protected]

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