Axiamatic enables integration with Microsoft Teams to send notifications and reminders, especially related to Outreach activities.
Prerequisites
You must have Enterprise Admin or Integrations Admin permissions in Axiamatic to access the Integrations page.
Integration Steps
Step 1: Log into Axiamatic
Use your credentials to access the Axiamatic app.
Step 2: Access Settings
Click on your profile icon in the upper-right corner to open the menu, then select Settings.
Step 3: Navigate to Integrations
Within Settings, go to the Integrations section and find the Microsoft Teams card.
Step 4: Connect to Microsoft Teams
Click on Connect to initiate the integration.
Step 5: Verify O365 Admin Status
A pop-up will ask if you are an Office 365 admin.
If you are not an admin, click Next to continue.
If you are an admin, sign in with your Microsoft account credentials.
Step 6: Authorize Permissions
If you clicked Next, a Microsoft permissions page will open in a new tab. Review the permissions and click Accept to allow Axiamatic to access Microsoft Teams.
Integration complete! After granting permissions, the integration will finalize, enabling Axiamatic to send notifications and reminders directly to Teams.
Handling Permission Denials or Approval Issues
In some organizations, O365 admins may not approve the necessary permissions during setup. If this happens:
The integration cannot be completed without proper permission approval.
The O365 admin must sign in explicitly to approve the permissions.
If your organization’s admin is unable or unwilling to approve permissions via the standard flow, please contact Axiamatic support for help.
Our support team can assist with alternative solutions or guide your admin through the approval process to enable Microsoft Teams integration.
Additional Tips
Ensure your browser allows pop-ups during the integration process.
Confirm you have the necessary permissions both in Axiamatic and Microsoft O365 before starting.
For any issues or questions not resolved by this guide, reach out to Axiamatic customer support.
How Axiamatic Uses Your Microsoft Teams Data
Axiamatic leverages specific Microsoft Teams permissions to enable intelligent collaboration features such as channel analytics, personalized recommendations, and communication insights based on your Teams environment and membership data.
Read-only access only – Axiamatic does not modify, delete, or create any data in your Teams account.
What Axiamatic accesses:
Basic Data Access (Critical)
Permission: offline_access**
What it does: Maintains access to the Teams data you have authorized.
Used for: Ensures seamless operation without needing repeated sign-ins.
User Profile Information (Critical)
Permission: profile†, User.ReadBasic.All**
What it does: Reads your name, profile photo, and other basic details.
Used for: Personalizing Axiamatic outputs and maintaining session continuity.
App Catalogs (Critical)
Permission: AppCatalog.Read.All**
What it does: Accesses app catalogs for information and deployment.
Used for: Manages integration capabilities within Teams.
Channel Metadata (Critical)
Permission: Channel.ReadBasic.All**
What it does: Reads channel names and descriptions.
Used for: Indexes available channels for analytics and navigation.
Outreach and Channel-Specific Data (Optional, Team-level)
Permission: ChannelMessage.Read.Group*, ChannelSettings.Read.Group*, TeamMember.Read.Group*
What it does: Reads channel messages, settings, and member lists for specified teams.
Used for: Providing context-aware insights and collaboration features on selected Teams.
App Installation Actions (Optional, User-level)
Permission: TeamsAppInstallation.ReadWriteSelfForUser**
What it does: Allows the app to install itself, limited to the user who grants permission.
Used for: Supports self-service deployment in Teams environments.
Team Settings Information (Optional)
Permission: TeamSettings.Read.Group
What it does: Reads team configuration settings.
Used for: Displays team preferences and facilitates analytics features.
Your Data Security
All requested permissions are either resource-specific or delegated:
Resource Specific Consent (marked with *) narrows access scope to particular teams you choose.
Delegated permissions (marked with **) ensure Axiamatic only accesses information based on your existing Teams rights and never changes any configuration or data.
For pricing information, demo requests, or assistance, contact us at [email protected]