Key Concepts in ClickUp
Before integrating, it’s helpful to understand ClickUp’s organizational structure:
Workspace: The top-level container housing everything — users, Spaces, Folders, Lists, and Tasks.
Space: Organizes groups like teams, departments, or broad projects under a Workspace.
Folder: An optional layer inside a Space to group related Lists. Folders do not hold tasks directly.
List: The container inside a Space or Folder that holds Tasks. All tasks must belong to a List.
Task: The actionable work item created inside a List, moving through various statuses as it progresses.
Prerequisites
Required permissions: You must have either Enterprise Admin or Integrations Admin permissions in Axiamatic to access the Integrations page.
Steps to Generate a Personal Access Token (PAT) in ClickUp
To connect ClickUp with Axiamatic, you first need to generate a Personal Access Token (PAT) from your ClickUp account:
Log in to your ClickUp account.
Click your profile icon in the top right corner and select Settings.
On the Settings page, navigate to Apps.
Click Generate to create a new PAT and copy the token shown. If you already have a token generated, just copy the existing one.
After clicking Generate, ClickUp will prompt you to authenticate by entering your account password for security verification.
Once authenticated, the token will be displayed for you to copy.
Connecting ClickUp with Axiamatic
Once you have your PAT, follow these steps to complete the integration:
Log in to your Axiamatic account.
Click your profile icon and select Settings.
Go to the Integrations page within Settings.
Locate ClickUp and click Connect.
Choose between a Shared Connection or a Private Connection:
Paste the PAT you copied from ClickUp into the dialogue box.
Click Connect to finalize the integration.
Integration complete! Your ClickUp account is now connected and ready to use with Axiamatic.
Troubleshooting
Token expired or invalid:
Create a new Personal Access Token following Step 1
Update the token in your Axiamatic integration settings
Connection failed:
Verify that your organization URL is correct
Ensure the Personal Access Token has the required permissions
Check that the token hasn't expired
Selecting Workspace and Channel After Integration
After you have successfully integrated ClickUp with Axiamatic, you need to specify which Workspace and Channel you want to link to Axiamatic:
In your Axiamatic account, go to the Settings section.
Navigate to the Channels page within Settings.
From here, select the ClickUp Workspace you want to connect.
Choose the specific Channel within the selected Workspace that should be linked with Axiamatic.
Save your selections to complete the configuration
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